Frequently Asked Questions

Q: What is the current procedure to enter the library?

Library staff will facilitate all admittance and screening of students entering the library.

A: Enter through the south-side parking lot door. Upon entry into the building students will go through a screening process. Students will be asked to:

  • Provide name and student number,
  • Review Covid symptoms,

Additionally:

  • Temperature is taken and recorded.

Patrons will not be allowed to enter the library if they have a fever of 100 degrees or above, cough, shortness of breath, sore throat, weakness, muscle pain, diarrhea, vomiting, loss of smell, or recent exposure to Covid-19.

Q: What are the Covid guidelines in the library?

Current library guidelines:

  • Masks are required. Mask is worn over nose and mouth at all times,
  • Social distancing of a minimum of 6 feet from all other library patrons,
  • Chairs and furniture remain in current position,
  • Pair and/or group work is not permitted.

Patrons may be asked to leave the library if they do not follow the above guidelines.

Fall Semester hours:

  • Monday & Wednesday: 8 a.m. - 5 p.m.
  • Tuesday & Thursday: 8 a.m. - 9 p.m.
  • Friday: 8 a.m. to 4 p.m.
  • Saturday - Sunday: 1 p.m. to 5 p.m.

Closed: September 7 - Labor Day

Q: How do I access library databases from home?

A: You can find directions in our Libguides: Temple College Home Page- Library Tab- Library Guides - Database Troubleshooting. http://libguides.templejc.edu/c.php?g=995955

Q: I am trying to log in to digital library resources and the error message says my TC username or password is incorrect. What should I do?

A: First check and make sure that you are using:

  • Username:
    • EXAMPLE: smithj567
    • In lower case enter last name (no more than 15 characters), first letter of first name and last 3 digits of the student ID number
  • Password:
    • EXAMPLE: for Jan. 30, 1989, type Tc01301989
    • The letters “Tc” and 8-character birthdate (month/day/year). No slashes, dashes, or spaces.

A: You can also contact the IT Helpdesk and they can reset your password.

Call: 254-298-8450 or email: helpdesk@templejc.edu

Q: I have books checked out, what do I do?

A: Books can be returned to the book drop box near the north end of the parking lot side of the library.  Books are currently collected twice a week and then quarantined for one week before being checked in.

Q: Can I check out a physical book?

A: Yes, currently enrolled students, faculty, and staff can check out physical books:

  • use the “Library Search” to find materials and determine if an ebook format is available
  • If the title is only available in physical format, write down the title and call number before coming to the library - library staff will pull titles for you
  • when possible, email the library at library@templejc.edu 24 hours in advance of your intended visit with title and call number, and the library staff will have it ready for your arrival. 
  • browsing is discouraged

Q: Are textbooks available as eBooks?

A: Generally, no. However, many textbook publishers and other education companies are providing assistance to students in light of the quarantine situation. Check out information here:

Q: Can reserve books be checked out?

A: Yes, reserves can be used for up to two hours onsite.