Leopard Alert

Leopard Alert is an emergency notification system that allows Temple College to quickly communicate health and safety-related emergency information through text message or email.

Leopard Alert is powered by the e2Campus mass notification system. e2Campus allows time-sensitive messages to be sent to the mobile phones, email, and/or pagers of Leopard Alert subscribers—regardless of location.

No. Leopard Alert and e2Campus enforces a Zero Spam policy that clearly prohibits unsolicited messages. Furthermore, e2Campus cannot and will not sell the contact information of Leopard Alert subscribers to third-party marketers.

Maybe. Depending on your wireless carrier provider and the plan you have, you may be charged a nominal fee (like 10 cents per message) to receive Short Message Service (SMS) text messages. For those with unlimited text messaging plans, there would be no additional charge.

A selective mass notification system is defined as a platform to deliver a notification to an entire audience by all means necessary, therefore creating comprehensive coverage to increase the odds that a particular subscriber received the notification in a timely manner. Subscribers can be notified immediately by text message or e-mail, based on their notification preferences.

A notification is defined as a form of communication that delivers descriptive information about news or an event, unlike a bell or siren that communicates little information. For Leopard Alert, a notification will arrive in the form of a text message or e-mail, based on your message delivery selections.

Yes. You can log in to your account using your e2Campus account name and password to change your account settings and add different e-mail addresses or phone numbers.

To opt-out, simply log into the Temple College Leopard Alert site with your username and password. Under the “services” tab, click “delete” next to the appropriate phone number or e-mail address to stop e2Campus alerts from being delivered to you. You may opt-out of e-mail alerts only, SMS text message alerts only, or the entire service.

You are given an opportunity to choose whether you want to receive notifications via text message on your cell phone or by e-mail. You can also specify one other alternate contact number and e-mail address.

e2Campus lets you specify up to two e-mail addresses for notifications to be sent to and offers an Really Simple Syndication (RSS) feed for Leopard Alert notifications, so you can add it to your news/RSS reader or personalized home page/blog.

You will need to log into Temple College Leopard Alert and update your cell phone service provider information, then click on “Change Status” to update and resend a validation code.

Yes. You will be notified via text message or by e-mail that your account is nearing expiration and directed to log in to Leopard Alert to choose a new opt-out date.

Anyone may sign up through the Temple College Leopard Alert website and follow the simple sign-up process. Once you are finished, the system will send you a test message to ensure you have correctly entered your information.

Yes. e2Campus is a cross-carrier service. See a list of wireless carriers supported.

No. e2Campus uses industry standard SMS text messaging protocol to send messages to your phone. Your mobile phone plan will need to accept text messages to work properly.

Log in to the Leopard Alert site and check your phone number and provider. If your number or provider is incorrect, then click on “Change Status” to update and resend a validation code. If you still do not receive verification, you’ll want to check with your provider regarding what your service or plan includes.

The simplest way is to have a colleague or friend try to send you a text message, and then, you send them a return text message. If either does not work, you’ll want to check with your provider about what your plan or service includes. If you can send and receive messages, then visit the e2Campus cell phone test page to ensure you have chosen the right cellular phone carrier/provider.

If you didn’t get the campuswide test message, follow these procedures:

1. Have a colleague or friend send you a text message from their cell phone. If this doesn’t work, skip to step 3.
2. If you are able to receive a message, then visit the e2Campus cell phone test page to test your service with them. If you receive their test message then the service is enabled and you’ll want to log in to Leopard Alert to verify your account information. If not, e2Campus can be reached directly at 800-936-3525, option 0.
3. If you were not able to receive a text message from a colleague or friend, then you’ll need to contact your cellular service provider for assistance with your service, plan or mobile device.
4. If after completing these steps you are not able to receive a test call, contact Temple College ITS Help Desk by phone at 254-298-8450,  by e-mail at helpdesk@templejc.edu or if on campus visit Watson Technical Center (WTC) Room 533 or Room 571.