Brian St. Amour

Director, Distance Education, eLearning


Department

Distance Education

Additional Title

Adjunct Professor, Business & Managent/Computer Information Systems

Courses Taught
  • ACNT 1303 Introduction to Accounting I
  • BCIS 1305/ITSC 1309 Business Computer Applications
  • BMGT 1341 Business Ethics
  • BUSI 2301 Business Law
  • BUSI 2302 (Formerly Business Law II)
  • BUSI/BUSG 1301 Business Principles
  • ITSC-1315 Project Management
  • MRKG 1311 Principles of Marketing
  • MRKG 1313 Public Relations
  • MRKG 2312 E-Commerce Marketing
  • POFT 1329 Beginning Keyboarding
  • POFT 2301 Intermediate Keyboarding
  • STSK 0305/0306 Master Student for TSI
Education

MBA, specialization in Marketing, 2006 (Completed on-line degree while working full-time)

CAPELLA UNIVERSITY, Minneapolis, Minnesota

GPA 4.00/4.00

 

Bachelor of Science in Business Administration, specialization in Management, 1991

TRINITY COLLEGE OF VERMONT, Burlington, Vermont

Magna Cum Laude (GPA 3.62/4.00)

 

Associate in Engineering, Electrical & Electronics Engineering Technology, 1984

VERMONT TECHNICAL COLLEGE, Randolph Center, VT

 

CORPORATE TRAINING & DEVELOPMENT

Services  

  • Successful Techniques for Marketing & Selling Services and Solutions – October, 2001
  • Services as the Differentiator – February, 2001
  • Service Channels Best Practices – January, 2000
  • Service Offering Design Fundamentals – June, 1996

Marketing 

  • Science of Marketing – May, 2001
  • Brand and Brand Management – February/March 2004
  • Strategy – April/May 2004

Project Management 

  • Six Sigma Black Belt Project Management Certification – January, 2002
  • Managing Projects in Organizations – February, 2000
  • Planning & Managing Projects – March, 1996

 Quality

  • Quality Process Improvement Tools – January/February, 2000
  • Introduction to Total Quality – November/December, 1999
  • Total Quality – January/February, 2000

 Leadership

  • Building Advocacy Skills, McCombs School of Business, The University of Texas at Austin - February 2007
  • Making Virtual Teams Work: Drexler-Sibbet Team Performance Model – October, 2001
  • Influencing Others: Thomas-Kilmann Type Indicator – September, 2001
  • Selection Interview Training: Selecting for Success – May, 2001
  • Change Management – September, 1998
  • Performance Management: Tactics for Effective Leadership – July/August, 1998
  • Steven Covey, Seven Habits of Highly Effective People

 

Six Sigma Black Belt Certification

COMPAQ COMPUTER CORPORATION, Houston, Texas, 200

 

Program Management Certification

COMPAQ COMPUTER CORPORATION, Houston, Texas, 1996

Previous Teaching Experience

Temple College, 2009 - current

Previous Professional Experience

HEWLETT-PACKARD COMPANY, Houston, Texas (2002 - 2008)                          

Channel Partner Programs Manager, Industry Standard Server Group, Americas (2006-2008)

Directed marketing campaigns, promotions and demand generation activities to increase sales of HP VMware software and support services.  Directed online/Internet marketing communications programs. Engaged in alliance partnership co-marketing activities with VMware, Intel and AMD.  Recruited, trained and managed specialized partner network of authorized resellers.

 

Services Marketing Manager, Global Customer Services (2002-2006)

Directed launch for Linux operating system service and support portfolio.  Defined services delivery business plans, service delivery and support models, pricing, partner strategy, go-to-market strategy, services portfolio development and training.  Directed technology alliance Red Hat and SUSE.  Developed marketing collateral including product manuals, white papers, product brochures and press releases.  Performed competitive analysis and market research. Trained and supported sales team.

COMPAQ COMPUTER CORPORATION, Houston, Texas (1993 - 2002)

Alliances Marketing Manager, Internet Service & Support (2000-2002) Coordinated product development of Internet-based self-help software.  Managed software product development including customer experience, usability, functionality, feature set, quality, reliability testing, focus group feedback and product distribution.  Developed and managed business plans, project schedules, launch activities and product life-cycle plans.

Service Solutions Manager, Small & Medium Business Division (1996-2000)Managed product development and marketing communications of services portfolio for small and medium business market.  

Services Marketing & Operations Manager, North America Customer Service (1993-1996) Managed new product release and led marketing activities for Compaq Business-Critical Services. Established and maintained vendor relationships with DecisionOne, GE Services and Xerox.  

Research Interests

Creative Thinking & Problem Solving Skills

Teamwork and Collaboration